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Shipping-Policy

At HP.com, we know that fast, reliable shipment of your merchandise is important to you. Most orders are shipped out on the same working day that the order is placed and confirmed. Whether you select either Standard or Express shipping, our weekday cut-off time is 2:30pm EST. After those cut-off times, you can expect your order to ship the next business day. Saturday delivery option available for orders placed before 2:30pm EST on Friday.

Your HP.com shipment may deliver via one or more of the following logistics carriers: DHL SmartMail, FedEx, FedEx SmartPost, UPS, UPS SurePost & USPS.

  • FedEx is one of our primary shipping carriers. You can sign-up for FedEx Delivery Manager which will allow you to track your order and request other services.
  • Some shipments may use UPS. You can sign-up for UPS My Choice which will allow you to track your order and request other services.

For orders placed on weekends, holidays or after cutoff times, shipment will take place on the following business day. Shipment of oversized products may take an additional business day.

Orders containing customized desktop and notebook PCs ship as soon as they are built. Items on backorder or pre-order will ship out by the estimated shipping date.

Care packs and electronic software items will be confirmed via email.

You will receive email confirmation(s) as your order ships.

HP.com ships to street addresses within the 50 United States and the District of Columbia. We cannot deliver to P.O. boxes, private mail box stores, freight forwarders, United States territories, or addresses outside the 50 United States and the District of Columbia. Customer accepts liability if customer chooses to ship to a restricted location. Click here for APO or FPO shipping instructions and restrictions.

For your protection and security, we do not allow address changes after an order has been accepted. You may not export any products purchased at HP.com.

A signature by a resident may be required for some deliveries. Please anticipate and plan for carriers to be utilizing contactless delivery. If the delivery was left at your front door, no signature was needed.

At this time, we ship to the 50 U.S. states and Washington D.C. We are unable to ship to P.O. boxes, private mailbox stores, United States territories, or addresses outside the U.S.